Welcome to Virtual Village!

Job Opportunities at Virtual Village

English Customer Service and Online Marketing (Internship)

Are you interested in the fast-paced world of E-Commerce? Virtual Village Ltd is an online retailer, sourcing products in China and selling them to the rest of the world. We're a UK company based in Shanghai, and due to rapid expansion we're seeking dedicated people to work with our friendly Chinese and International team (currently 7 languages) in our centrally located offices. We are recruiting for an English speaking Customer Service Representative. Job responsibilities involve handling in all its aspects: order process, product and shipping issues and bottom line responsibility. This is a great opportunity to become involved in all facets of this young and dynamic business! Visit our website: http://www.Virtual-Village.com.au

 Responsibilities:

1. Handle all kinds of requests throughout the order process: pre-sale enquiries, checkout process and payment issue.

2. Follow up on shipping enquiries for delivered orders.

3. Resolve post-sale product or shipping issues.

4. Online Marketing Activities: Training Provided

 Requirements:

1. Native English Speaker

2. E-Commerce experience will be a plus.

 Employment Term:

 Minimum 6 months

 Location:

 Jingan District, Shanghai

Contact:

au@virtualvillage.com

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Online Marketer

Are you interested in the fast-paced world of E-Commerce? Virtual Village Ltd is an online retailer, sourcing products in China and selling them to the rest of the world. We're a UK company based in Shanghai, and due to rapid expansion we're seeking dedicated people to work with our friendly Chinese and International team (currently 7 languages) in our centrally located offices. We are recruiting for a Online Marketer with a minimum of 2 years working experience on e-commerce-related activities such us SEO, SEM, E-mail Marketing, Link Building and Social Networking. This is a great opportunity to become involved in all facets of this young and dynamic business! Visit our website: http://www.Virtual-Village.com.au

Responsibilities:

1. Make recommendations for on-page improvements to maximise search engine visibility
2. Perform competitor analysis and link analysis to assist in formulating SEO strategies
3. Develop marketing campaings involving different media and channels.
4. Provide full reporting and analytics on search campaigns and using the analytical findings to make key business decisions and develop future strategies.
5. Work closely with external agencies to ensure they are meeting our business objectives.
6. Research and document developments and trends in e-commerce

Contact:

au@virtualvillage.com